1. Introduction
Welcome to the OPEX Maturity Assessments Dashboard application. This document outlines the terms and conditions (“Terms”) that govern your use of the OPEX Maturity Assessments Dashboard, a Power BI-based application developed by Digital Lean Management to support organizations in assessing and visualizing their operational excellence maturity levels.
2. Service Description
OPEX Maturity Assessments Dashboard is a Power BI solution designed to evaluate, monitor, and analyze organizational operational excellence maturity across eight key dimensions: Leadership, Strategy, Business Benefits, People, Culture, Performance, Process, and Customer Focus & Value Stream. The application pulls data from structured assessment questionnaires to provide comprehensive visibility into maturity levels, trends, and improvement opportunities across different organizational levels and departments.
3. User Responsibilities
Users are expected to adhere to the following responsibilities to ensure the integrity and effectiveness of the OPEX Maturity Assessments Dashboard:
- Assessment Accuracy: Users must provide complete, accurate, and honest responses when completing maturity assessments, including scoring questions based on actual organizational practices and capabilities rather than aspirational or idealized states.
- Representative Participation: Organizations must ensure that a statistically reliable and representative sample of staff participates in assessments to achieve meaningful and valid results across all organizational levels.
- Data Maintenance: Users are responsible for conducting regular reassessments to track progress and maintain current maturity level data, ensuring that records reflect the organization’s evolving operational excellence journey.
- Confidentiality: Users must maintain appropriate confidentiality regarding assessment results and organizational maturity information, sharing data only with authorized stakeholders within their organization.
- Regulatory Compliance: Users must ensure that all assessment data and organizational information complies with applicable data protection, confidentiality, and privacy laws within their jurisdiction.
4. Data Handling and Privacy
Digital Lean Management is committed to safeguarding the privacy and integrity of your organizational assessment data. All maturity assessment data entered into the OPEX Dashboard via Microsoft Lists, Excel, or SharePoint is handled in accordance with our Privacy Policy. We do not share your assessment results or organizational data with third parties unless explicitly authorized or legally required. Assessment data remains confidential to your organization and authorized users.
5. Intellectual Property Rights
The OPEX Maturity Assessments Dashboard application, including its assessment framework, maturity model, interface design, visualization logic, and underlying code, is the intellectual property of Digital Lean Management and Prof. Sanjay Bhasin. The operational excellence maturity assessment methodology is based on established OPEX principles and frameworks. Unauthorized reproduction, distribution, or commercial use of any part of the application or assessment model is strictly prohibited. All trademarks and logos used are owned by or licensed to Digital Lean Management.
6. Assessment Methodology Disclaimer
The OPEX maturity assessment model is designed as a diagnostic tool to support organizational self-reflection and improvement planning. Results should be interpreted as indicative assessments rather than definitive organizational evaluations. Digital Lean Management recommends that organizations use assessment results in conjunction with professional operational excellence consultation and validation processes for comprehensive improvement strategies.
7. Limitation of Liability
The OPEX Maturity Assessments Dashboard is provided “as is.” Digital Lean Management makes no warranties regarding the accuracy or completeness of maturity assessments or organizational recommendations generated through the application. We are not liable for any direct or indirect damages arising from the use or inability to use the application, including business decisions based on assessment results or data inaccuracies caused by user input or assessment responses.
8. Termination and Suspension
Digital Lean Management reserves the right to suspend or permanently terminate access to the OPEX Maturity Assessments Dashboard in the event of:
- Breach of these terms
- Misuse or unauthorized sharing of assessment data
- Tampering with assessment results or methodology
- Engagement in illegal or unauthorized activities using the application
9. Modification of Terms
These terms and conditions may be updated at any time to reflect changes in the application, assessment methodology, or legal requirements. Any changes will be published on our official communication channels and become effective immediately upon posting. Continued use of the application constitutes acceptance of the updated terms.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions about these Terms, the assessment methodology, or require support with the OPEX Maturity Assessments Dashboard, please contact us at
